{"id":154,"date":"2022-02-21T15:00:52","date_gmt":"2022-02-21T18:00:52","guid":{"rendered":"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/?post_type=servicos&#038;p=154"},"modified":"2025-12-18T09:00:45","modified_gmt":"2025-12-18T12:00:45","slug":"ouvidoria-reclamacao-denuncia-sugestao-ou-elogio","status":"publish","type":"servicos","link":"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/servicos\/ouvidoria-reclamacao-denuncia-sugestao-ou-elogio\/","title":{"rendered":"Reclama\u00e7\u00e3o"},"content":{"rendered":"\n<p class=\"has-grey-background-color has-background\">A Ouvidoria \u00e9 um canal aberto para a popula\u00e7\u00e3o enviar suas manifesta\u00e7\u00f5es tais como: sugest\u00f5es, reclama\u00e7\u00f5es, elogios ou den\u00fancias para assuntos relacionados aos servi\u00e7os ou gest\u00e3o dos \u00f3rg\u00e3os municipais.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><strong>Etapas para a realiza\u00e7\u00e3o deste servi\u00e7o<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>O in\u00edcio da manifesta\u00e7\u00e3o de reclama\u00e7\u00e3o dar-se-\u00e1 a pedido da parte interessada, de forma online, clicando no bot\u00e3o &#8220;<strong>Registre sua manifesta\u00e7\u00e3o&#8221;, <\/strong> selecionar o Grupo OUVIDORIA e o Assunto RECLAMA\u00c7\u00c3O, descrevendo sua reclama\u00e7\u00e3o no campo s\u00edntese. Se desejar poder\u00e1 anexar documentos.<\/li>\n\n\n\n<li>Na instaura\u00e7\u00e3o da manifesta\u00e7\u00e3o, o requerente receber\u00e1 em seu e-mail informado o n\u00famero do protocolo para acompanhamento da reclama\u00e7\u00e3o realizada.\n<ul class=\"wp-block-list\">\n<li><strong>Como consultar<\/strong>: Clicar no bot\u00e3o&nbsp;<strong>\u201cAcompanhar sua manifesta\u00e7\u00e3o&#8221;<\/strong>&nbsp;e informar o ano do protocolo e o n\u00famero.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"has-white-color has-white-background-color has-text-color has-background\">Registre sua den\u00fancia, reclama\u00e7\u00e3o, elogio ou sugest\u00e3o<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n","protected":false},"featured_media":0,"template":"","canal":[3],"quem":[4],"servico_tags":[6],"class_list":["post-154","servicos","type-servicos","status-publish","hentry","canal-online","quem-cidadao","servico_tags-ouvidoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reclama\u00e7\u00e3o - Ouvidoria<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/servicos\/ouvidoria-reclamacao-denuncia-sugestao-ou-elogio\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reclama\u00e7\u00e3o - Ouvidoria\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria \u00e9 um canal aberto para a popula\u00e7\u00e3o enviar suas manifesta\u00e7\u00f5es tais como: sugest\u00f5es, reclama\u00e7\u00f5es, elogios ou den\u00fancias para assuntos relacionados aos servi\u00e7os ou gest\u00e3o dos \u00f3rg\u00e3os municipais. 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