{"id":4,"date":"2021-12-13T10:47:18","date_gmt":"2021-12-13T13:47:18","guid":{"rendered":"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/?page_id=4"},"modified":"2025-11-24T20:18:09","modified_gmt":"2025-11-24T23:18:09","slug":"pagina-inicial","status":"publish","type":"page","link":"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/","title":{"rendered":"Inicial"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-30e88d0317752cc204355f65a58913b6\" id=\"canal-de-comunicacao-entre-o-cidadao-e-a-prefeitura\">Canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Prefeitura<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/grp.pmpf.rs.gov.br\/grp\/acessoexterno\/programaAcessoExterno.faces?codigo=670050\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"292\" src=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/ouvidoria-1.png\" alt=\"\" class=\"wp-image-130\" srcset=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/ouvidoria-1.png 426w, https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/ouvidoria-1-300x206.png 300w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/a><figcaption class=\"wp-element-caption\">Registre sua den\u00fancia, reclama\u00e7\u00e3o, elogio ou sugest\u00e3o<\/figcaption><\/figure><\/div>\n\n\n<p class=\"has-white-color has-text-color\">reclama\u00e7\u00e3o, sugest\u00e3o, elogio, den\u00fancia<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"\/fala-cidadao\/\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"292\" src=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/fala.png\" alt=\"\" class=\"wp-image-131\" srcset=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/fala.png 426w, https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/fala-300x206.png 300w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/a><figcaption class=\"wp-element-caption\">Pe\u00e7a um atendimento ou uma presta\u00e7\u00e3o de servi\u00e7o<\/figcaption><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.pmpf.rs.gov.br\/transparencia\/lei-de-acesso-a-informacao-no-12-527\/\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"292\" src=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/acesso.png\" alt=\"\" class=\"wp-image-132\" srcset=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/acesso.png 426w, https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/30\/2022\/01\/acesso-300x206.png 300w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/a><figcaption class=\"wp-element-caption\">Solicite acesso a informa\u00e7\u00f5es p\u00fablicas<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<p><strong>Fone:<\/strong>&nbsp;0800 541 7100 <\/p>\n\n\n\n<p><strong>E-mail<\/strong>: ouvidoria@pmpf.rs.gov.br<\/p>\n\n\n\n<p><strong>Ouvidoria<\/strong>&nbsp;<strong>Geral<\/strong>&#8211;  A Ouvidoria e um canal aberto para a popula\u00e7\u00e3o enviar suas manifesta\u00e7\u00f5es tais como: sugest\u00f5es, reclama\u00e7\u00f5es, elogios ou den\u00fancias para assuntos relacionados aos servi\u00e7os ou gest\u00e3o dos \u00f3rg\u00e3os municipais.  <\/p>\n\n\n\n<p><strong>Fala Cidad\u00e3o<\/strong>&nbsp;&#8211; O Fala Cidad\u00e3o foi criado com o objetivo de melhor atender a comunidade. \u00c9 um canal direto para o cidad\u00e3o, que recebe solicita\u00e7\u00f5es de servi\u00e7os, registra a demanda, encaminha \u00e0 secretaria correspondente, aguarda retorno e informa ao solicitante quanto aos procedimentos adotados. <\/p>\n\n\n\n<p><strong>Acesso \u00e0 Informa\u00e7\u00e3o<\/strong>&nbsp;&#8211; O Sistema Eletr\u00f4nico do Servi\u00e7o de Informa\u00e7\u00f5es ao Cidad\u00e3o (e-SIC) permite que qualquer pessoa, f\u00edsica ou jur\u00eddica, encaminhe pedidos de acesso \u00e0 informa\u00e7\u00e3o, acompanhe-o e receba a resposta da solicita\u00e7\u00e3o realizada.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-small-font-size is-style-outline--4a7186b895eefa5a4713916fcbd23ed3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/grp.pmpf.rs.gov.br\/grp\/acessoexterno\/programaAcessoExterno.faces?codigo=689573\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Consulte sua manifesta\u00e7\u00e3o de ouvidoria<\/mark><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-small-font-size is-style-outline--e1dfe706ec1fd4ec0d0420fd07da7b73\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/grp.pmpf.rs.gov.br\/grp\/acessoexterno\/programaAcessoExterno.faces?codigo=669924\" target=\"_blank\" rel=\"noreferrer noopener\">Consulte seu pedido de Acesso \u00e0 Informa\u00e7\u00e3o<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Prefeitura reclama\u00e7\u00e3o, sugest\u00e3o, elogio, den\u00fancia Fone:&nbsp;0800 541 7100 E-mail: ouvidoria@pmpf.rs.gov.br Ouvidoria&nbsp;Geral&#8211; A Ouvidoria e um canal aberto para a popula\u00e7\u00e3o enviar suas manifesta\u00e7\u00f5es tais [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_secretaria_sem_sidebar.php","meta":{"footnotes":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inicial - Ouvidoria<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pmpf.rs.gov.br\/ouvidoria\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inicial - Ouvidoria\" \/>\n<meta property=\"og:description\" content=\"Canal de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Prefeitura reclama\u00e7\u00e3o, sugest\u00e3o, elogio, den\u00fancia Fone:&nbsp;0800 541 7100 E-mail: ouvidoria@pmpf.rs.gov.br Ouvidoria&nbsp;Geral&#8211; 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